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      • Beach Blanket Beagle
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      • Bandstand USA
    • Red Garter Saloon >
      • Totally Live- This Country Rocks
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      • Lusty Lil's French Revue
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  • POI
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    • Frontier Trail >
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      • Stocks
      • The Barnyard
    • Twin Arrow Acres
    • Celebration Plaza
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    • The Boardwalk
  • Foods
    • Auntie Anne's
    • BackBeatQue
    • Chickie's & Pete's
    • Cinnabon / Auntie Ann's
    • Coca-Cola Fountain & Floats
    • Coca-Cola Freestyle Cafe
    • Coca-Cola Marketplace
    • Coca-Cola Refrsh Station
    • Coasters Diner
    • Custard Creamery
    • Derby Dogs
    • Dragon's Inn
    • French Quarter Confections
    • Happy Friar
    • Hot Potato
    • Hugo's Italian Kitchen
    • Lakeside Express
    • Last Chance Saloon
    • Melt Bar & Grilled
    • Miss Keat’s Smokehouse
    • Number 3 Engine Company
    • Panda Express
    • Pretzel Fillers
    • Provisions
    • Sidewinder Sue’s
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      • Cornstalkers
      • Cut Throat Cove
      • Harvest Fear
      • Tombstone Terror-tory
    • Houses >
      • Blood Bath
      • Freak Show
      • Hexed
      • Slaughter House
      • The Haunting of Erie Estates
  • Point of the Past
    • Park History
    • Rides of the Past >
      • Antique Cars
      • Avalanche Run
      • Challenge Park >
        • Challenge Golf
        • Challenge Racing
        • Rip Cord
        • Sky Scrapper
      • Chaos
      • Demon Drop
      • Disaster Transport
      • Frontier Lift
      • Gemini's Children's Area >
        • Bumper Boats
        • Frog Hopper
        • Jr. Gemini
        • Rock Spin and Turn 1979-2013
        • Space Age 1979-2013
      • Hot Rods
      • Jumbo Jet
      • Kid Arthur's Court
      • Lolli Swing
      • Mantis
      • Mean Streak
      • Mill Race
      • Old Timers
      • Paddlewheel Excurcions
      • Pirate Ride
      • Scrambler
      • Shoot The Rapids
      • Sir Rub a Dub's Tub
      • Snoopy Bounce
      • Soak City >
        • Adventure Cove
        • Breakers Bay Wave Pool
        • Erie Falls
        • Main Stream
        • Splash Zone
      • Space Sprial
      • Tilt-A-Whirl
      • The Cyclone
      • Top Thrill Dragster
      • Turnpike Cars
      • Wicked Twister
      • WildCat
      • Witches' Wheel
    • Food of the Past >
      • Arctic Junction
      • Bayou Refreshments
      • Buckaroo's Burritos (2017)
      • Buckaroo’s Burrito's 2018-2019
      • Chick-fil-a (2007-2015)
      • Chick-fil-A
      • Chuck Wagon
      • Cinnabon
      • CJ's Provisions
      • Coasters Drive-In
      • Coke Oasis
      • Corral
      • Cotton Candy Creations
      • CP Juice Company
      • Dive In
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      • Fountain Custard
      • Frontier Foldovers
      • Frontier Inn
      • Gazebo
      • Grandstand Refreshments
      • Gristmill Refreshments
      • Gristmill Wild Eats
      • Joe Cool Cafe
      • Johnny Rockets
      • Los Gatos Cafe
      • Mac Shack
      • Midway Market
      • Mr. Potato
      • Pink's
      • River's Run Refreshments
      • Round Up
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      • Wild Turnip
    • Stores of the Past >
      • Attitudes
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      • Dinostore
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      • Glass Blowing Shop and Theater
      • Hat Rack
      • Joe Cool's Cornor Store
      • Park Plaza
      • Snoopy Boutique
    • Stages of the Past >
      • Extreme Sports Statium >
        • All Wheels Extreme
      • Good Time Theatre
    • Dinosuar's Alive >
      • Dinostore
    • Forbidden Frontier on Adventure Island
    • Games of the Past >
      • Jitney Arcade
    • Haunt of the Past >
      • Blood on the Bayou 2011-2019
      • Deprivation
      • Eerie Estate
      • Trail of the Forsaken
      • Zombie High

BGSU Firelands and Cedar Fair leading together

9/1/2014

0 Comments

 
Cedar Fair is a leader in the world of amusement parks and it is striving to create leaders in the community.

It is being done through a program launched a year ago: FUNdementals of Leadership, a partnership between Cedar Fair and Bowling Green State University Firelands.

Cedar Fair simply wants to be the entertainment of choice; the employer of choice and the investment of choice.

They need leaders to help achieve all three goals.

Bowling Green State University had the experts in its facility, such as industrial psychology and business writing, said dean William Balzer.

It was a natural fit.

“We are a college of the community," Balzer said. "We want to support our community in every way, including how do we help our business community.”

One of the biggest businesses in Sandusky's community that BGSU Firelands students can benefit is Cedar Point.

That included Thaddeus Rada, a BGSU Firelands student in the industrial/organizational psychology program who worked with Cedar Fair on the program to create a profile of employees who would excel in a customer service driven environment like Cedar Point, Balzer said.

“What an opportunity we have to have our students work for a billion dollar company,” Balzer said.

The program concept was green-lighted by Cedar Fair CEO Matt Ouimet.

A well-trained employee provides customer service that makes a difference and helps make a company successful.

“While we are famous for our roller coasters, the biggest impact on our guest experience comes from the interactions our guests have with our employees," Ouimet said. "The collective impact of these programs improves the guest experience as well as the employee experience.”

Ouimet once was asked what keeps him awake at night. He replied sincerely it was the number of people whose livelihood Cedar Fair was responsible for.

The program seems to be a step toward a good night's sleep.

Duff Milkie, corporate vice president general counsel for Cedar Fair and Balzer both sit on the board for Firelands Regional Medical Center. They began to recognize there is leadership opportunity between the school and the amusement park operator that had never been explored, such as matching the university expertise to Cedar Point and Cedar Fair while offering real world hands-on experience to BGSU students and faculty.

“We discovered we had something to offer each other,” said Craig Freeman, Cedar Fair vice president of administration.

They created the Cedar Fair and BGSU leadership program and Freeman put the idea into practice with the pilot program at Cedar Point.

Classes are half a day for five weeks at the Firelands campus. Some of the skills they are hoping to develop include problem solving, communication, working with multi-generational colleagues and coaching for performance.

Positive feedback from Cedar Point employees and from department heads has convinced the company to roll out the program in all 11 of its parks.

Training has already began for full-time managers and supervisors at Kings Island and Canada's Wonderland.

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  • Home
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      • Valravn
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      • Power Tower
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      • SlingShot
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      • WindSeeker
    • Family Rides >
      • Atomic Scrambler
      • Cadillac Cars
      • Calypso
      • Cedar Point and Lake Erie Railroad
      • Dodgem
      • Giant Wheel
      • Lake Erie Eagles
      • Matterhorn
      • Midway Carousel
      • Monster
      • Ocean Motion
      • Sky Ride
      • Snake River Expedition
      • Super Himalaya
      • Troika
      • Wave Swinger
    • Children's Areas >
      • Kiddy Kingdom >
        • 4X4's
        • Dune Buggies
        • Helicopters
        • Kiddy Kingdom Carousel
        • Motorcycles
        • Mustanges
        • Rock Spin and Turn
        • Police Cars
        • Roto Whip
        • Sky Fighters
        • Space Age
      • Planet Snoopy >
        • Flying Ace Balloon Race
        • Joe Cool's Dodgem School
        • Kite Eating Tree
        • Peanuts Road Rally
        • Snoopy's Deep Sea Divers
        • Snoopy's Express Railroad
        • Snoopy's Space Race
        • Woodstocks Whirlybirds
      • Camp Snoopy >
        • Balloon Race
        • Camp Bus
        • Charlie Brown's WInd Up
        • Linus' Beetle Bugs
        • Red Baron
        • Peanuts 500
        • Woodstock's Airmail
        • Wilderness Run
        • Woodstock Express
    • Water Parks >
      • Castaway Bay Indoor Waterpark >
        • Cargo Crossings
        • Castaway Bay Wave Pool
        • Creature Cove
        • Grotto Spa
        • Lookout Lagoon
        • Rendezvous Run
        • Toddler's Tide Pool
        • Tropical Tube Slides
      • Cedar Point Shores >
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        • Cedar Creek
        • Crosscurrent
        • Great Lakes Cove
        • Lake Erie Nor'eastern
        • Lakeslide Landing
        • Lemmy's Lagoon
        • Lilly Pad Walk
        • Perch Plunge
        • Point Plummet
        • Portside Plunge
        • Riptide Raceway
        • Runaway Rapids
        • SplasH20
        • Storm Surge
        • The Sandlot
        • Waterin' Hole
        • Wild Walleye
        • Mufflehead's Pool & Bar
  • Shows
    • BackBeat Patio Stage
    • Bluegrass Jamboree
    • Camp Snoopy Theatre
    • Celebration Showplace >
      • Vertical Impact
      • Peanuts Perfect Day
      • Peanuts Celebration at the Point
      • Luminosity 2012
    • Jack Aldrich Theatre >
      • Beach Blanket Beagle
      • Lights Camera Action
      • Bandstand USA
    • Red Garter Saloon >
      • Totally Live- This Country Rocks
    • Lusty Lil's Palace Theatre >
      • Lusty Lil's French Revue
      • Lusty Lil’s Wild West Revue
      • Lusty Lill's Revue
    • Planet Snoopy Gazebo
  • Shops
    • Airbrushed Apparel
    • Beagle Bay Outfiters
    • Build A Bear Workshop
    • Candy Shoppe
    • Caricatures & Portraits
    • Cedar Creeek Trading Company
    • Cedar Point Corner Store
    • China Shop
    • CP Ride Shop
    • Emporium
    • Fort Sandusky Mining Company
    • Frontier Studio
    • GateKeeper Gifts
    • Gateway Gifts
    • General Store
    • Glass Blowing Experience
    • Henna & Tattoos
    • Hitchin' Post
    • Kaman's Art Shoppes
    • Millennium Force Exit Cart
    • Olde Time Photo
    • Pagoda Gift Shop
    • Paul's Wood Shop
    • Peanuts @ The Point
    • Photo Memories
    • Point Plaza
    • Rental Center
    • Rose's Candle Shop
    • Sign Maker
    • Speed Freaks
    • Speed Zone
    • Sweet Spot
    • The Button Stop
    • Thunder Canyon Dry Goods
    • Valravn Gifts
  • POI
    • 150 Sign
    • Addington Grist Mill
    • Chamberlain Bank
    • Legacy Walk
    • Frontier Trail >
      • Frontier Jail
      • Pony Rides
      • Stocks
      • The Barnyard
    • Twin Arrow Acres
    • Celebration Plaza
    • Gemini Midway
    • The Boardwalk
  • Foods
    • Auntie Anne's
    • BackBeatQue
    • Chickie's & Pete's
    • Cinnabon / Auntie Ann's
    • Coca-Cola Fountain & Floats
    • Coca-Cola Freestyle Cafe
    • Coca-Cola Marketplace
    • Coca-Cola Refrsh Station
    • Coasters Diner
    • Custard Creamery
    • Derby Dogs
    • Dragon's Inn
    • French Quarter Confections
    • Happy Friar
    • Hot Potato
    • Hugo's Italian Kitchen
    • Lakeside Express
    • Last Chance Saloon
    • Melt Bar & Grilled
    • Miss Keat’s Smokehouse
    • Number 3 Engine Company
    • Panda Express
    • Pretzel Fillers
    • Provisions
    • Sidewinder Sue’s
    • Starbucks
    • Stockade Refreshments
    • The Corral
    • The Farmhouse Kitchen and Grill
    • Tofts Ice Cream Parlor
    • Toot Sweets
    • Trail Tavern
    • Wagon Wheel Pizza
    • Yogurt Plus
    • Wagons
  • Games
    • 3 Point Challenge
    • Main Midway Games Area
    • Funway Arcade
    • Guessing Game
    • Main Arcade
    • Ladder Climb
    • Plinko
  • Resorts
    • Castaway Bay
    • Lighthouse Point >
      • Lighthouse Point Store
      • Cabins and Cottages
      • RV's
      • Lighthouse
      • Lighthouse Point Pool
      • Lighthouse Point History
  • Halloweekends
    • Mr. Midnight's Fear Emporium
    • Shows
    • Zones >
      • Banished
      • Blood on the Bayou
      • Cornstalkers
      • Cut Throat Cove
      • Harvest Fear
      • Tombstone Terror-tory
    • Houses >
      • Blood Bath
      • Freak Show
      • Hexed
      • Slaughter House
      • The Haunting of Erie Estates
  • Point of the Past
    • Park History
    • Rides of the Past >
      • Antique Cars
      • Avalanche Run
      • Challenge Park >
        • Challenge Golf
        • Challenge Racing
        • Rip Cord
        • Sky Scrapper
      • Chaos
      • Demon Drop
      • Disaster Transport
      • Frontier Lift
      • Gemini's Children's Area >
        • Bumper Boats
        • Frog Hopper
        • Jr. Gemini
        • Rock Spin and Turn 1979-2013
        • Space Age 1979-2013
      • Hot Rods
      • Jumbo Jet
      • Kid Arthur's Court
      • Lolli Swing
      • Mantis
      • Mean Streak
      • Mill Race
      • Old Timers
      • Paddlewheel Excurcions
      • Pirate Ride
      • Scrambler
      • Shoot The Rapids
      • Sir Rub a Dub's Tub
      • Snoopy Bounce
      • Soak City >
        • Adventure Cove
        • Breakers Bay Wave Pool
        • Erie Falls
        • Main Stream
        • Splash Zone
      • Space Sprial
      • Tilt-A-Whirl
      • The Cyclone
      • Top Thrill Dragster
      • Turnpike Cars
      • Wicked Twister
      • WildCat
      • Witches' Wheel
    • Food of the Past >
      • Arctic Junction
      • Bayou Refreshments
      • Buckaroo's Burritos (2017)
      • Buckaroo’s Burrito's 2018-2019
      • Chick-fil-a (2007-2015)
      • Chick-fil-A
      • Chuck Wagon
      • Cinnabon
      • CJ's Provisions
      • Coasters Drive-In
      • Coke Oasis
      • Corral
      • Cotton Candy Creations
      • CP Juice Company
      • Dive In
      • Famous Dave's BBQ Shack
      • Fountain Custard
      • Frontier Foldovers
      • Frontier Inn
      • Gazebo
      • Grandstand Refreshments
      • Gristmill Refreshments
      • Gristmill Wild Eats
      • Joe Cool Cafe
      • Johnny Rockets
      • Los Gatos Cafe
      • Mac Shack
      • Midway Market
      • Mr. Potato
      • Pink's
      • River's Run Refreshments
      • Round Up
      • Senor Vargas Walking Tacos
      • Sky Ride Refreshments
      • Subway
      • Sweets N Treats
      • The Roost
      • Wild Turnip
    • Stores of the Past >
      • Attitudes
      • CP Shop
      • Dinostore
      • Erie County Custom Jewelers
      • Fort Sandusky Leather Shop
      • Glass Blowing Shop and Theater
      • Hat Rack
      • Joe Cool's Cornor Store
      • Park Plaza
      • Snoopy Boutique
    • Stages of the Past >
      • Extreme Sports Statium >
        • All Wheels Extreme
      • Good Time Theatre
    • Dinosuar's Alive >
      • Dinostore
    • Forbidden Frontier on Adventure Island
    • Games of the Past >
      • Jitney Arcade
    • Haunt of the Past >
      • Blood on the Bayou 2011-2019
      • Deprivation
      • Eerie Estate
      • Trail of the Forsaken
      • Zombie High